I wrote about Value Range Marketing a couple of weeks ago and then
promptly received numerous emails from readers wanting more information on
the concept. So in this column, readers' questions are answered in order
to provide you with more information from agents who use VRM, so you can
determine if it'll work to sell your home.
In San Diego, California, VRM is a common way to market and sell a
home. But it is also being used in areas such as Colorado, Arizona, New
York and even Canada.
VRM sets a dollar range that sellers will "entertain" or
consider when selling their home.
Critics of VRM say that it confuses and frustrates buyers by making
them believe that if they make an offer on a home within the price range
their offer will be accepted. Those who back VRM say a range does not mean
that a seller must accept the offer in that range. There are often
considerations other than price that make an offer appealing to a seller
such as a shorter escrow, no loan contingencies, etc.
"People say, 'This is so silly. You have a range and who would
offer more than the bottom of the range. But what it does is it gets
things rolling, it gets a deal rolling. A buyer will tell the agent,
'Whatever you do, do not go over X amount of dollars.' When, in reality,
if buyers saw something that they loved, they'd be happy to spend it for
the right house," says Joanne Fishman of Prudential California Realty
in Rancho Santa Fe.
The main purpose of VRM according to the agents who use it is to
increase visibility and encourage the written negotiation process.
Agent Ken Crosby explains that VRM helps to bridge the proverbial gap
between buyer and sellers. "Buyers generally start too low on what
they think they'll pay for a home … and sellers usually start too high
on what they think they should get for their home. So you have a divide
that needs to be bridged and the value range marketing does a pretty good
job of bridging [that divide]."
Reader John from Philadelphia wanted to know how a home is marketed on
the Multiple Listing Service using VRM if the carrier only provides space
to enter fixed pricing.
Some Multiple Listing Services have already adapted their system to
handle value range pricing. However, obviously, not all are set up for it.
In a case where the input form only allows the agent to put in a fixed
price, many agents use "876" which spells out VRM on a telephone
keypad to denote that the house is being sold using value range marketing.
For those agents and consumers in the know, the "876" indicates
that a lower range can be found in the remarks section of the Multiple
Listing Service. Agents will enter the top price of the range into the
Multiple Listing Service price field, but in the remarks section, agents
will specify the value range pricing that the seller is
"entertaining." The value range pricing should also be put on
the listing contract, and on all related for-sale signs and advertising
for the home.
Some experts say to price the high end range close to the seller's
dream price point while others say that the seller's dream price should be
the middle range.
Either way, experts say that the best way to use VRM is to use a 10 to
12 percent spread below the high end and low end of the range.
Reader Dennis asks the question that most people want to know. He wants
to know if in a buyers' market, where housing prices are falling, VRM will
further depress prices.
"In a buyer's market a lot of buyers are just sitting around
waiting for price reductions talking about how the prices are going to be
falling, but [VRM] gets them involved more quickly," says Crosby who
specializes in the Rancho Santa Fe area.
Ultimately, the value of a property is determined when the buyer and
seller come together on a price. Experts say VRM is the tool to start the
communication and negotiation price. They don't believe that VRM hurts or
further deflates pricing.
Crosby says VRM encourages buyers to make an offer. He says when it's a
fixed price, often buyers will look at that and say it's too expensive.
But when buyers see the lower end of the range they will frequently see
the value and at least write an offer. Agents also say that most buyers
understand their first offer is typically a starting point that will be
countered by the seller.
"So it encourages them to make an offer and sometimes [buyers]
convince themselves to come up quite a bit from that bottom end range
because they worked with the numbers and they think maybe [the house]
really is worth more than that bottom number … and [buyers think] I
might look a little silly coming in at the bottom end of the range so the
[buyers] will actually come in with a stronger number," says Crosby.